How We Work

Proven processes
made personal

Each of the projects we work on follows a set process. We always know precisely where we are headed, and we have been there many times before. But the expertise we deploy and the precise route we take varies with our clients and their specific needs.


We are close and trusted partners to occupiers. We develop initial briefs together, and always in the context of your business plan and budget. Our costs and schedules are comprehensive and fully itemised, offering forensic detail. That means no changes to cost and scope and no nasty surprises down the line. The scale and depth of our network allows us to work with suppliers and consultants we’ve known for years not a hotchpotch of merely available ones. We’ll manage all of the legal and statutory processes and support you with maintenance and ongoing revisions.

How we work with

Together we’ll visit the different locations you’re considering and help you choose the right one with test fits and outline budgets.

During the 2-3 week period in which the lawyers and agents negotiate lease terms, we work through the “pre-site” stages shown below.

Site duration for many office projects is three to eight weeks. Lead time for furniture is also three to eight weeks.

Preparation and Planning

We meet to understand your needs and ambitions and bind them to those for your business. Then we quickly develop an outline brief establishing firm budgets, scope, specifications and deadlines.

Planning and Scope

We produce layouts, design themes, mood and finishes boards for your new space. Then we value-engineer our draft schedules to meet your budgets.

Scope and Specification

We schedule and price every single item we use during a fit out – including data and power distribution, additions and alterations to building services, access control, security, ventilation and air conditioning. The cost you agree to will be the cost you pay.

Build Design Detailing

We arrange showroom visits, build accurate 3D models, along with visualisations and walk-throughs of your new space for your approval. What you see at this stage, is what you get.

Delivery and Beyond

We supply and install all of your partitions and furniture and carry out the service and infrastructure works scheduled. We deliver on time, on brief and on budget.

Then we support you during your occupation, with maintaining, reconfiguring and refreshing the space you work in, so that it continues your business needs, and your legal responsibilities.